{"id":831,"date":"2016-05-03T15:16:37","date_gmt":"2016-05-03T13:16:37","guid":{"rendered":"https:\/\/cliniquego.com\/en\/about-us\/questions\/"},"modified":"2021-12-20T13:51:12","modified_gmt":"2021-12-20T12:51:12","slug":"questions","status":"publish","type":"page","link":"https:\/\/cliniquego.com\/en\/questions\/","title":{"rendered":"Questions"},"content":{"rendered":"<div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-0 heading-banner vce-row-content--top\" id=\"el-cbe24d37\" data-vce-do-apply=\"all el-cbe24d37\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-background-simple-container vce-visible-all-only vce-asset-background-simple--style-cover vce-asset-background-simple--position-center-center\"><div class=\"vce-asset-background-simple\">\n              <div style='background-image: url(\"https:\/\/cliniquego.com\/2016\/wp-content\/uploads\/2021\/08\/header-home.png\");'  class=\"vce-asset-background-simple-item vcv-lozad\" ><\/div>\n              <noscript>\n                <div class=\"vce-asset-background-simple-item\" style=\"background-image: url(https:\/\/cliniquego.com\/2016\/wp-content\/uploads\/2021\/08\/header-home.png)\"><\/div>\n              <\/noscript>\n            <\/div><\/div><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-039246e0\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-039246e0\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-039246e0\"><div class=\"vce-text-block white fs30 blackl lh40 pt-250 mobile pb-40 pt-155-mobile\"><div class=\"vce-text-block-wrapper vce\" id=\"el-a3a29f5d\" data-vce-do-apply=\"all el-a3a29f5d\"><h1 style=\"text-align: center;\">QUESTIONS<\/h1><\/div><\/div><div class=\"vce-text-block center pb-320 pb-285-mobile\"><div class=\"vce-text-block-wrapper vce\" id=\"el-cc9eef1a\" data-vce-do-apply=\"all el-cc9eef1a\"><a class=\"large-button center\" href=\"https:\/\/www.gorendezvous.com\/clinique-go\">Book now<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-0 pt-30 vce-row-content--top\" id=\"el-81abfbc5\" data-vce-do-apply=\"all el-81abfbc5\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first blue-list\" id=\"el-adad304a\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-adad304a\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-adad304a\"><div class=\"vce-text-block max-w-1088 pb-30 pb-25-mobile\"><div class=\"vce-text-block-wrapper vce\" id=\"el-96219769\" data-vce-do-apply=\"all el-96219769\"><a href=\"\/\">Clinique GO\u2122<\/a> \u00bb About us \u00bb <span class=\"breadcrumb_last\" aria-current=\"page\">Questions<\/span><\/div><\/div><div class=\"vce-text-block fs40 bold lh48 center mobile pb-40 pt-80\"><div class=\"vce-text-block-wrapper vce\" id=\"el-91ee187c\" data-vce-do-apply=\"all el-91ee187c\"><h2>Questions?<br>We Have Answers!<\/h2><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-0 mb-25 vce-row-content--top\" id=\"el-0996dae9\" data-vce-do-apply=\"all el-0996dae9\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-background-simple-container vce-visible-all-only vce-asset-background-simple--style-cover vce-asset-background-simple--position-center-top\"><div class=\"vce-asset-background-simple\">\n              <div style='background-image: url(\"https:\/\/cliniquego.com\/2016\/wp-content\/uploads\/2021\/09\/Sans-titre-1.png\");'  class=\"vce-asset-background-simple-item vcv-lozad\" ><\/div>\n              <noscript>\n                <div class=\"vce-asset-background-simple-item\" style=\"background-image: url(https:\/\/cliniquego.com\/2016\/wp-content\/uploads\/2021\/09\/Sans-titre-1.png)\"><\/div>\n              <\/noscript>\n            <\/div><\/div><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first blue-list\" id=\"el-875fa6f8\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-875fa6f8\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-875fa6f8\"><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-0 max-w-1088 vce-row-content--top\" id=\"el-bc998087\" data-vce-do-apply=\"all el-bc998087\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first mobile list-questions pt-70\" id=\"el-c1712086\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-c1712086\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-c1712086\"><div class=\"vce-faq-toggle vce-faq-toggle-color--b-255-255-255\"><div class=\"vce-faq-toggle-wrapper vce\" id=\"el-2c96a83f\" data-vce-do-apply=\"margin padding border background  el-2c96a83f\"><div class=\"vce-faq-toggle-inner\"><div class=\"vce-faq-toggle-title\"><div class=\"vce-faq-toggle-title-text\"><i class=\"vce-faq-toggle-icon\"><\/i>When should you use our telemedicine service? <\/div><\/div><div class=\"vce-faq-toggle-text-block\"><ul><br> \t<li>To receive advice from an accredited physician, who practises family medicine or emergency medicine here in Canada.<\/li><br> \t<li>To get a prescription if warranted; and direct shipment to the pharmacy of your choice if it is a medication.<\/li><br> \t<li>Renewal of your medication previously prescribed by a specialized nurse practitioner (SPN) or a physician, and direct shipping to the pharmacy of your choice.<\/li><br> \t<li>Consultation and follow-up for minor routine care requiring medical advice: sore throat, urinary tract infection, and other minor problems.<\/li><br> \t<li>A minor dermatological condition, urgent or not, that can be examined by photo or video.<\/li><br> \t<li>A referral to see a medical specialist or other health care professional that requires a physician\u2019s referral.<\/li><br> \t<li>To work closely with your health care professional and provide medical advice.<\/li><br><\/ul><\/div><\/div><\/div><\/div><div class=\"vce-faq-toggle vce-faq-toggle-color--b-255-255-255\"><div class=\"vce-faq-toggle-wrapper vce\" id=\"el-30fc0c90\" data-vce-do-apply=\"margin padding border background  el-30fc0c90\"><div class=\"vce-faq-toggle-inner\"><div class=\"vce-faq-toggle-title\"><div class=\"vce-faq-toggle-title-text\"><i class=\"vce-faq-toggle-icon\"><\/i>In which areas are your virtual health care services available?<\/div><\/div><div class=\"vce-faq-toggle-text-block\">Our virtual consultations are available everywhere in Quebec.<\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-16 vce-row-equal-height vce-row-content--top\" id=\"el-2b7f728b\" data-vce-do-apply=\"all el-2b7f728b\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-6d14192c\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-6d14192c\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-6d14192c\"><div class=\"vce-faq-toggle vce-faq-toggle-color--b-255-255-255\"><div class=\"vce-faq-toggle-wrapper vce\" id=\"el-39abb4a6\" data-vce-do-apply=\"margin padding border background  el-39abb4a6\"><div class=\"vce-faq-toggle-inner\"><div class=\"vce-faq-toggle-title\"><div class=\"vce-faq-toggle-title-text\"><i class=\"vce-faq-toggle-icon\"><\/i>Do you offer assignments for the health and social services network through your professional placement services?<\/div><\/div><div class=\"vce-faq-toggle-text-block\">Yes, we offer our health care professionals <a class=\"underline bleu\" href=\"\/placement-professionnel\/\" target=\"_blank\" rel=\"noopener\">exciting opportunities<\/a> in a variety of private and public healthcare institutions, mainly in the Greater Montreal area.<\/div><\/div><\/div><\/div><div class=\"vce-faq-toggle vce-faq-toggle-color--fff\"><div class=\"vce-faq-toggle-wrapper vce\" id=\"el-f5a91ad5\" data-vce-do-apply=\"margin padding border background  el-f5a91ad5\"><div class=\"vce-faq-toggle-inner\"><div class=\"vce-faq-toggle-title\"><div class=\"vce-faq-toggle-title-text\"><i class=\"vce-faq-toggle-icon\"><\/i>Who are your home care intended for?<\/div><\/div><div class=\"vce-faq-toggle-text-block\">Our <strong>home care services<\/strong> are intended for people of all ages (<strong>pediatric<\/strong>, <strong>adult<\/strong>, and <strong>geriatric clients<\/strong>) who wish to receive services in the comfort of their own homes. Whether at home or in a business, in a senior\u2019s residence, convalescence centre, nursing home, hospital or elsewhere, our experienced professionals will adapt their approach to your condition.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-16 vce-row-equal-height vce-row-content--top\" id=\"el-0e021184\" data-vce-do-apply=\"all el-0e021184\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-b1bf32e3\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-b1bf32e3\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-b1bf32e3\"><div class=\"vce-faq-toggle vce-faq-toggle-color--fff\"><div class=\"vce-faq-toggle-wrapper vce\" id=\"el-c1696a84\" data-vce-do-apply=\"margin padding border background  el-c1696a84\"><div class=\"vce-faq-toggle-inner\"><div class=\"vce-faq-toggle-title\"><div class=\"vce-faq-toggle-title-text\"><i class=\"vce-faq-toggle-icon\"><\/i>In which regions are your services offered?<\/div><\/div><div class=\"vce-faq-toggle-text-block\"><strong>Clinique GO\u2122<\/strong> offers a virtual consultation service throughout Quebec as well as home health care in the Greater Montreal area, including Laval and Longueuil. No matter where you are in this territory, our professionals will provide the care you need directly to your home or workplace.<\/div><\/div><\/div><\/div><div class=\"vce-faq-toggle vce-faq-toggle-color--fff\"><div class=\"vce-faq-toggle-wrapper vce\" id=\"el-8141ddd5\" data-vce-do-apply=\"margin padding border background  el-8141ddd5\"><div class=\"vce-faq-toggle-inner\"><div class=\"vce-faq-toggle-title\"><div class=\"vce-faq-toggle-title-text\"><i class=\"vce-faq-toggle-icon\"><\/i>How long will the health care professional be in my home?<\/div><\/div><div class=\"vce-faq-toggle-text-block\">In general, our sessions last from 45 to 90 minutes, depending on the needs and condition of the client. The approximate duration of the session will be indicated to you when once you book your appointment.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-16 vce-row-equal-height vce-row-content--top\" id=\"el-56bfdf7e\" data-vce-do-apply=\"all el-56bfdf7e\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-f49ee7fc\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-f49ee7fc\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-f49ee7fc\"><div class=\"vce-faq-toggle vce-faq-toggle-color--fff\"><div class=\"vce-faq-toggle-wrapper vce\" id=\"el-53bb774d\" data-vce-do-apply=\"margin padding border background  el-53bb774d\"><div class=\"vce-faq-toggle-inner\"><div class=\"vce-faq-toggle-title\"><div class=\"vce-faq-toggle-title-text\"><i class=\"vce-faq-toggle-icon\"><\/i>How quickly will the Clinique GO\u2122 team respond to my request for a medical consultation?<\/div><\/div><div class=\"vce-faq-toggle-text-block\"><strong>Home Care Physicians<\/strong><br><br>Our dedicated medical appointment team generally contacts clients the same day the consultation request is received. Please note that requests received on Friday afternoons and weekends are processed on Monday. Contact 911 in case of emergency.<br><br><strong>Telemedicine <\/strong><br><br>You will be connected to a remote physician within minutes of completing our online form.<\/div><\/div><\/div><\/div><div class=\"vce-faq-toggle vce-faq-toggle-color--fff\"><div class=\"vce-faq-toggle-wrapper vce\" id=\"el-92fd1adf\" data-vce-do-apply=\"margin padding border background  el-92fd1adf\"><div class=\"vce-faq-toggle-inner\"><div class=\"vce-faq-toggle-title\"><div class=\"vce-faq-toggle-title-text\"><i class=\"vce-faq-toggle-icon\"><\/i>How quickly will the Clinique GO\u2122 team respond to my request for a consultation with a health care professional, other than a physician?<\/div><\/div><div class=\"vce-faq-toggle-text-block\">Appointment scheduling is done within approximately 48 business hours. The flow of requests can vary from one department to another and from one day to another, rest assured that we will do everything possible to serve you promptly.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-16 vce-row-equal-height vce-row-content--top\" id=\"el-cb1f825d\" data-vce-do-apply=\"all el-cb1f825d\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-97a9c1e4\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-97a9c1e4\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-97a9c1e4\"><div class=\"vce-faq-toggle vce-faq-toggle-color--fff\"><div class=\"vce-faq-toggle-wrapper vce\" id=\"el-5df2ec74\" data-vce-do-apply=\"margin padding border background  el-5df2ec74\"><div class=\"vce-faq-toggle-inner\"><div class=\"vce-faq-toggle-title\"><div class=\"vce-faq-toggle-title-text\"><i class=\"vce-faq-toggle-icon\"><\/i>What payment methods are accepted?<\/div><\/div><div class=\"vce-faq-toggle-text-block\"><p style=\"text-align: left;\">Payment for our services is made by preregistered credit card once the service is rendered. Instructions for pre-authorized payment will be sent to you when you open your file.<\/p><br><p style=\"text-align: left;\">Only certain services such as respiratory therapy, home care physician and nursing care can be paid for on-site. Please note that physician services can be paid in cash.<\/p><br><p style=\"text-align: left;\">Confirmation of payment will be sent to you by email.<\/p><br><p style=\"text-align: left;\">An official receipt will be emailed to you within 24 business hours of payment for your service.<\/p><br><p style=\"text-align: left;\">Accepted credit cards:<\/p><br><br><ul style=\"text-align: left;\"><br> \t<li>Mastercard<\/li><br> \t<li>Visa<\/li><br> \t<li>Amex<\/li><br> \t<li>Discover<\/li><br><\/ul><br><p style=\"text-align: left;\">Checks are no longer accepted.<\/p><\/div><\/div><\/div><\/div><div class=\"vce-faq-toggle vce-faq-toggle-color--fff\"><div class=\"vce-faq-toggle-wrapper vce\" id=\"el-67696829\" data-vce-do-apply=\"margin padding border background  el-67696829\"><div class=\"vce-faq-toggle-inner\"><div class=\"vce-faq-toggle-title\"><div class=\"vce-faq-toggle-title-text\"><i class=\"vce-faq-toggle-icon\"><\/i>Are your services covered by insurance?<\/div><\/div><div class=\"vce-faq-toggle-text-block\">While most of our services are reimbursable by private insurance, coverage differs from plan to plan and from insurance company to insurance company. The amount of reimbursement may vary, and some services may not be reimbursed, or certain conditions may apply. <strong>It is the client\u2019s sole responsibility<\/strong> to check with their insurance company for reimbursement terms and conditions before scheduling an appointment. Clinique GO\u2122 is in no way responsible for a denial of reimbursement by an insurer or any paying agent. <strong>Professional fee bills are sent directly to the client<\/strong>. Tax credits may also be available through various government programs, check with the appropriate levels of government. Some of our mobile services are taxable.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>QUESTIONSBook nowClinique GO\u2122 \u00bb About us \u00bb QuestionsQuestions?We Have Answers! When should you use our telemedicine service? To receive advice from an accredited physician, who practises family medicine or emergency [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-831","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Clinique GO\u2122 in Montreal | Question<\/title>\n<meta name=\"description\" content=\"Vous avez des questions concernant nos services, nos professionnels certifi\u00e9s ou les r\u00e9gions que nous desservons, n&#039;h\u00e9sitez pas \u00e0 nos contacter.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cliniquego.com\/en\/questions\/\" \/>\n<meta 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